FREQUENTLY ASKED QUESTIONS
Everything you need to know about Lake Arrowhead Resort and Spa, all in one place. If you have additional question, please call us at (909) 336-1511.
WHAT TIME IS CHECK-IN & CHECK-OUT?
IS THE RESORT PET FRIENDLY?
Pets are allowed at the resort but a fee of $150 per stay will be added to your room.
A maximum of two (2) pets are allowed per room and all pets must be leashed when in public areas.
Pets are not allowed in the restaurant, pool, beach area, or lake and may not be left unattended anywhere within the resort.
WHERE DO I PARK?
Overnight guests staying at the Resort are able to park in our self-parking lot or in valet station near the main entrance.
Valet Daily Rates
Guests not staying overnight may use our valet services for $20.
WHAT IS THE CANCELLATION POLICY?
Cancellations must be made at least seven (7) days prior to your stay. All cancellations made after seven (7) days will be charged full room rate plus tax.
DOES THE RESORT HAVE A RESTAURANT?
The Resort has multiple dining options including Bin 189, Aroma's Coffee Shop, and also offers room service.
DOES THE RESORT HAVE A GYM?
Spa of the Pines Fitness Studio is complimentary to all overnight guests and features cardio and weight equipment, and daily classes including yoga, zumba, and mat pilates.
DOES THE RESORT OFFER DRY CLEANING?
The Resort offers dry cleaning services at an additional cost.
WHAT IS THERE TO DO AROUND THE RESORT?
Visit our Things to Do Page to explore countless ways to explore the San Bernardino Mountains.